gtg99 Complete Terms & Conditions

1. Introduction & General Information

gtg99 is a safe and reliable online gaming platform for players in Bangladesh. By using our site you acknowledge that you have read and agreed to follow these terms and conditions, our privacy policy, and our responsible gaming guidelines.

gtg99 reserves the right to change or update these terms at any time. Any changes will be published on the site when they take effect. It is the user's responsibility to review this page regularly. Continued use of the site after any changes means you have accepted the updated terms.

2. Eligibility & Age Requirement

To open an account and use gtg99 services, the following conditions must be met:

• You must be at least 21 years old — for persons aged 21 and above only.
• You must register under your own identity and of your own free will.
• The service may be used provided you are not subject to any legal restriction and online gaming is not fully prohibited in your location.
• Each person may operate only one account. Opening more than one account under the same person's name is strictly prohibited.

gtg99 may request supporting documents at any time to verify age or identity. We reserve the right to temporarily suspend an account if documents are not provided.

3. Account Registration & Security

3.1 Account Creation

Providing accurate and up-to-date information is mandatory when opening an account at gtg99. Providing false or misleading information may result in the account being closed at any time and the associated balance being forfeited.

3.2 Password & Login Security

Your account password and login details must be kept completely confidential. Sharing login details with any third party is prohibited. You are responsible for all activity carried out from your account. If you suspect unauthorized access, contact us immediately at [email protected].

4. Financial Transactions & Payment Policy

4.1 Deposits

Accepted payment methods for deposits at gtg99 are: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Sonali Bank, Dutch-Bangla Bank, and Islami Bank). The minimum deposit amount for each method is ৳200.

The account name must match the name registered with the payment method at the time of deposit. Deposits made through a third party are strictly prohibited.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Standard withdrawal processing time is 30 minutes to 3 hours. Withdrawal requests are returned via the same method used for the deposit. Identity verification must be completed before withdrawing.

4.3 Transaction Security

All financial transactions at gtg99 are secured by SSL encryption. We do not accept credit cards or international payment gateways — only the Bangladeshi mobile banking and bank transfer methods listed above are used.

5. Bonuses & Promotional Offers

5.1 Welcome Bonus

New account holders at gtg99 can receive a 100% bonus on their first deposit, up to a maximum of ৳10,000.

• Example: deposit ৳1,000 and receive a ৳1,000 bonus — total balance ৳2,000.
• Example: deposit ৳22,000 and receive a maximum bonus of ৳10,000 — total balance ৳32,000.

5.2 Wagering Requirements

Before withdrawing winnings from a bonus, the bonus amount must be wagered 15 times. Wagering is calculated on the bonus amount only, not on the deposited amount.

Example: receive a ৳1,000 bonus and you must complete ৳1,000 × 15 = ৳15,000 in wagers before withdrawing earnings from that bonus.

5.3 Bonus Abuse

Abuse of bonus offers (such as using multiple accounts, placing artificial bets, or using automated software) is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be cancelled and the account may be permanently closed.

6. VIP Program

The gtg99 VIP program has five tiers, each offering a weekly cashback benefit:

• Bronze: up to 0.3% cashback per week
• Silver: up to 0.6% cashback per week
• Gold: up to 0.9% cashback per week
• Platinum: up to 1.2% cashback per week
• Diamond: up to 1.5% cashback per week

VIP tiers are advanced through regular and active play. gtg99 reserves the right to review VIP terms at any time.

7. Fair Play & Prohibited Activities

The following activities are strictly prohibited on the gtg99 platform in order to ensure fair and honest gaming:

• Playing using automated bots or software
• Attempting to manipulate or fix game outcomes
• Colluding with other players to place bets
• Using the platform for money laundering or illegal financial activity
• Harassing or behaving abusively toward other users
• Attempting to exploit technical vulnerabilities in the platform

If any of the above is proven, the account in question will be immediately suspended or closed and all balances may be forfeited.

8. Privacy & Data Protection

gtg99 is committed to protecting users' personal information. Full details of how we collect, store and use data can be found on our Privacy Policy page. By using the platform you are also considered to have accepted that policy.

All personal data is protected by SSL encryption. Documents collected for identity verification are stored on secure servers and are not sold to third parties.

9. Responsible Gaming

gtg99 believes gaming is a form of entertainment and should be enjoyed responsibly. We take active steps against problem gambling. Players can set their own deposit limits and take a temporary break whenever needed.

For more information on responsible gaming, visit our Responsible Gaming page. If you are concerned about your own or someone else's gaming behavior, please contact our support team.

10. Account Closure & Suspension

10.1 Closure by gtg99

gtg99 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• A serious breach of these terms and conditions
• Evidence of fraudulent or illegal activity
• Failure to complete age or identity verification
• Initiating chargebacks or payment disputes

10.2 Closure at User's Request

You may request account closure at any time by sending an email to [email protected]. If a valid balance exists, it may be withdrawn before the request is processed.

11. Limitation of Liability

gtg99 provides its service on an "as is" basis. gtg99 will not be held liable for any losses arising from technical disruptions to the platform, temporary unavailability, or failure of third-party services.

All gaming decisions are entirely the player's own. gtg99 is not responsible for losses in any game. Users play of their own free will and at their own risk.

12. Dispute Resolution

Any dispute relating to accounts, payments, or gaming will first be addressed through our support team. To raise a dispute, contact us directly:

• 24/7 Live Chat (Bengali & English)
• Email: [email protected]

Each dispute is reviewed individually and we aim to resolve it as quickly as possible. Game records from gtg99's technology systems will be treated as the final evidence in dispute resolution.

13. Intellectual Property & Content Rights

All content published on the gtg99 website — logos, graphics, text, code, and design — is the intellectual property of gtg99. Reproducing, distributing, or modifying any part of it without prior written permission is prohibited.

14. Severability & Entire Agreement

If any provision of these terms is found to be legally unenforceable, all remaining provisions will continue in full effect. These terms and conditions, the privacy policy, and the responsible gaming guidelines together form the entire agreement between gtg99 and the user.

15. Contact

If you have any questions or comments about these terms, please contact our support team:

• Email: [email protected]
• Live Chat: available 24/7 from any page on the site (Bengali & English)