Ensure Responsible Gaming
at gtg99
gtg99 believes gaming should always be fun and safe — our tools and guidelines help you build healthy gaming habits.
Our Commitment
At gtg99, we believe online gaming is a form of entertainment — not a financial solution or source of income. Responsible gaming means staying in full control of your time and money, and never putting gaming above other responsibilities in your life.
We place the highest importance on the mental wellbeing and financial safety of every one of our players. With that goal in mind, gtg99 has put in place a number of effective tools and protective measures to give you a healthy and enjoyable gaming experience.
Signs of Healthy Gaming
A responsible player always knows their limits and sticks to them. Keep the following in mind:
- Gaming is for entertainment only — never try to chase losses
- Set a daily budget and never go beyond it
- Put family, work, and social responsibilities before gaming
- Never place more bets out of anger or frustration after a loss
- Never game with borrowed money or by dipping into savings
- Take breaks when needed and seek help if required
Is Gaming Becoming a Problem?
Sometimes gaming can shift from entertainment to a problem. Be alert if you notice any of the following signs:
- Feeling restless or irritable when not gaming
- Lying to loved ones about the time or money spent on gaming
- Being unable to stop even after losing money
- Losing focus at work or in studies
- Cutting back on sleep or meals because of gaming
If you notice these signs, do not delay — contact us via 24/7 live chat or email ([email protected]). Our support team is always ready to point you in the right direction.
Safety Tools & Features
Deposit Limit
You can set a daily, weekly, or monthly deposit limit. Once set, this limit takes effect immediately; however, to increase it you must wait out a cooling-off period.
Self-Exclusion
You can temporarily or permanently close your account for a set period of time. While self-exclusion is active, you will not receive any promotional messages either.
Time-Out Break
Need a short break? Pause your account for anywhere from 24 hours to 30 days. Once the break ends, your account will become active again automatically.
Loss Limit Setting
Your session will automatically end once you reach a set loss amount. This feature keeps your budget under control and protects you from unexpected large losses.
Reality Check Reminder
A notification appears at set intervals showing how long you have been playing. This helps you stay aware of time and take breaks as planned.
24/7 Support Team
For any issue, gtg99's support team is available around the clock in both Bengali and English. Reach us via live chat or email ([email protected]).
How to Self-Exclude
Protection for Minors
gtg99 is always working to prevent access by minors. Age verification is mandatory to open an account on our platform. If a younger member of your household can access this site, please take the following steps:
- Use parental controls or filtering software on shared family devices
- Always keep your gtg99 login details private
- Make children aware of the risks of online gaming and betting
- Always log out at the end of a session when sharing a device
- If you suspect a minor is using the site, report it to us promptly
Financial Safety & Budget Planning
For players in Bangladesh, we particularly emphasise that gaming can never replace a primary income. Before depositing via bKash, Nagad, Rocket, or bank transfer, set aside a fixed portion of your monthly budget for gaming and never go beyond that limit.
The minimum deposit at gtg99 is ৳200 — this low threshold is intentional so that players can start with a small amount and understand their own limits.
Enjoy Gaming Safely
At gtg99, fun comes with safety — explore our games now or check the FAQ for help.